Privacy Policy

Privacy Policy of ESPI Eduvoyage Limited

ESPI Eduvoyage Limited
Effective Date: 21 May 2026
Last Updated: 21 May 2026

1. Introduction

ESPI Eduvoyage Limited (“ESPI”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy and personal data.

This Privacy Policy explains how we collect, use, process, share, store, and protect personal information when you interact with us through:

• Our website;
• Overseas education counselling services;
• University and college admission services;
• Visa and immigration support services;
• Educational fairs, seminars, and events;
• Recruitment partnerships;
• Communication platforms; and
• Related operational and support services.

This Privacy Policy has been prepared in accordance with:

• UK General Data Protection Regulation (UK GDPR);
• Data Protection Act 2018;
• Privacy and Electronic Communications Regulations (PECR);
• Applicable international privacy and data protection laws.

2. Data Controller Information

For the purpose of applicable data protection laws, ESPI Eduvoyage Limited acts as the Data Controller for personal information collected directly from students, applicants, parents, sponsors, website users, and prospective clients.

Company Details

ESPI Eduvoyage Limited
Registered Office Address: 203 Galav Chambers, Nr. Dairy Den Circle, Sayajigunj, Vadodara, Gujarat – 390020, India.

Email: enquiry@espiconsultants.com
Phone: +91-7211117272
Website: https://www.espiconsultants.com/

If you have questions regarding this Privacy Policy or your personal information, you may contact us using the details above.

3. Personal Information We Collect

Depending on the services used, we may collect the following categories of personal information:

Identity Information

• Full name;
• Date of birth;
• Gender;
• Nationality;
• Passport details;
• Photograph;
• Signature.

Contact Information

• Email address;
• Telephone number;
• Residential address;
• Emergency contact details.

Academic and Professional Information

• Academic transcripts;
• Educational certificates;
• English language test scores;
• Resume/CV;
• Employment records;
• Professional qualifications.

Financial Information

• Sponsorship details;
• Financial statements;
• Bank-related documents;
• Scholarship information;
• Payment records.

Visa and Immigration Information

• Visa applications;
• Immigration records;
• Travel history;
• CAS/COE related documents;
• Supporting visa documentation.

Technical and Website Information

When using our website, we may automatically collect:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Website usage data;
• Cookie identifiers.

Communication Information

• Email communications;
• WhatsApp communications;
• Counselling notes;
• Event registrations;
• Feedback and survey responses.

4. Special Category and Sensitive Information

Due to the nature of overseas education and immigration consultancy services, ESPI Eduvoyage Limited may process sensitive or confidential information including:

• Passport details;
• Nationality information;
• Immigration records;
• Financial documents;
• Sponsor information;
• Health-related information where required for visa or insurance purposes;
• Criminal history information where required by institutions or immigration authorities.

Such information is processed only where reasonably necessary and lawful safeguards are applied.

Access to confidential information is restricted to authorised personnel and approved third-party service providers on a need-to-know basis.

5. How We Collect Information

We may collect information:

Directly From You

When you:

• Submit enquiry forms;
• Register for counselling;
• Apply for overseas education services;
• Attend seminars or educational fairs;
• Contact us via email, telephone, WhatsApp, or social media;
• Submit admission or visa documentation.

Automatically

Through:

• Cookies;
• Website analytics tools;
• Tracking technologies;
• Server logs.

From Third Parties

Including:

• Universities and colleges;
• Recruitment partners;
• Visa application centres;
• Test providers;
• Sponsors or parents;
• Publicly available sources where appropriate.

6. Lawful Bases for Processing

Under UK GDPR Article 6, ESPI Eduvoyage Limited relies on one or more of the following lawful bases depending on the nature of processing:

Where special category or sensitive personal data is processed, ESPI relies on explicit consent, legal obligations, substantial public interest conditions, or other lawful grounds permitted under applicable data protection laws.

7. How We Use Your Information

We may use personal information for:

• Overseas education counselling;
• University and college application processing;
• Visa and immigration support;
• Communication with students, sponsors, and institutions;
• Educational events and seminars;
• Service administration and operational management;
• Website improvement and analytics;
• Compliance with legal and regulatory obligations;
• Fraud prevention and security monitoring;
• Marketing communications where permitted.

We do not sell personal information to third parties.

8. Marketing Communications

We may send promotional emails, educational updates, seminar invitations, university information, scholarship opportunities, and marketing communications where:

• You have provided consent;
• You have requested information from us; or
• We have a legitimate business relationship with you.

You may opt out or unsubscribe from marketing communications at any time by:

• Clicking unsubscribe links;
• Contacting us directly; or
• Requesting removal from marketing communications.

Withdrawal of consent will not affect the lawfulness of prior processing.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, security, analytics, and user experience.

Cookies used on our website may include:

• Strictly Necessary Cookies;
• Analytics Cookies;
• Functional Cookies; and
• Marketing Cookies.

Analytics tools used may include:

• Google Analytics;
• Microsoft Clarity.

In accordance with PECR requirements:

• Non-essential cookies are activated only after obtaining user consent through our cookie consent banner;
• Users may manage cookie preferences through cookie settings tools;
• Users may withdraw cookie consent at any time.

Typical retention periods may vary depending on the cookie type and function.

10. Sharing Your Information

We may share relevant information with:

• Universities and educational institutions;
• Embassies and immigration authorities;
• Visa application centres;
• English language testing organisations;
• Scholarship providers;
• Insurance providers;
• Loan Providers
• Accommodation providers where requested;
• IT, cloud, and CRM service providers;
• Professional advisers and auditors;
• Recruitment and referral partners.

Some organisations receiving your data may act as independent Data Controllers and process information according to their own privacy policies.

We only share information reasonably necessary for the intended purpose.

11. International Data Transfers

As an international education consultancy organisation operating outside the India and supporting international admissions and visa processing, personal data may be transferred outside the India.

Such transfers may include UK, Canada, Australia, the United States, Europe, and other jurisdictions connected with educational admissions, visa processing, or related services.

Where international data transfers occur, ESPI Eduvoyage Limited implements appropriate safeguards including:

• contractual confidentiality obligations;
• restricted access controls;
• secure document handling procedures;
• password-protected systems;
• encryption and secure transmission methods where applicable;
• sharing information only with authorised institutions, partners, and service providers involved in the student application process.

We take reasonable steps to ensure personal data receives an appropriate level of protection.

12. Data Retention

We retain personal information only for as long as reasonably necessary for admissions, counselling, visa support, legal compliance, operational, financial, regulatory, and record-keeping purposes.

Typical retention periods may include:

Where retention periods are not specifically defined, retention will depend on:

• Legal obligations;
• Regulatory requirements;
• Nature and sensitivity of the information;
• Operational and business requirements.

After expiry of the applicable retention period, data may be securely deleted, anonymised, or destroyed.

13. Your Rights Under UK GDPR

Under UK GDPR, individuals may have the following rights:

• Right of access;
• Right to rectification;
• Right to erasure;
• Right to restrict processing;
• Right to object to processing;
• Right to data portability;
• Right to withdraw consent;
• Rights relating to profiling and automated decision-making.

ESPI Eduvoyage Limited does not normally carry out fully automated decision-making or profiling that produces legal or similarly significant effects on individuals.

To exercise your rights, please contact us using the details provided in this Privacy Policy.

We may request proof of identity before processing certain requests.

14. Right to Lodge a Complaint

If you are dissatisfied with how we process your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Helpline: 0303 123 1113

We encourage individuals to contact ESPI Eduvoyage Limited first so we can attempt to resolve concerns appropriately.

15. Data Security

We implement appropriate technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.

Security measures may include:

• Encryption technologies;
• Password-protected systems;
• Restricted access controls;
• Secure document storage;
• Cybersecurity monitoring;
• Staff confidentiality obligations;
• Secure communication procedures;
• Employee privacy and security training.

Despite our efforts, no method of electronic storage or transmission can be guaranteed to be completely secure.

16. Children and Minors

Some of our services may involve applicants under the age of 18.

Where required, ESPI may rely on consent or involvement from parents, guardians, or sponsors in connection with educational and visa-related services.

17. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Users should review third-party privacy notices separately.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal or regulatory changes;
• Operational changes;
• Technology updates;
• Service improvements.

Updated versions will be published on our website with the revised effective date.

19. Contact Us

For questions regarding this Privacy Policy or personal information processing practices, please contact:

ESPI Eduvoyage Limited
Registered Office Address: 203 Galav Chambers, Nr. Dairy Den Circle, Sayajigunj, Vadodara, Gujarat – 390020, India.
Email: enquiry@espiconsultants.com
Phone: +91-7211117272
Website: https://www.espiconsultants.com/

ESPI Eduvoyage Limited continuously reviews and enhances its privacy, cybersecurity, and data protection practices in line with applicable legal and regulatory requirements.